Replying To Google Reviews Directly

Connecting your Google Business Profile is the most efficient way to manage your online reputation. Because our platform is a verified Google partner, your responses are published to Google Search and Maps in real-time.

How to Respond to Google Reviews

1. Navigate to Reviews: Click on Reviews in the side navigation menu.
2. Select a Review: Locate the Google review you wish to answer and click the Respond button.
3. Write Your Reply: Type your response directly into the text field.
4. Publish: Click Respond. Your reply will be synced to your Google Business Profile immediately.

💡 Speed Up Your Workflow with AI |Professional and Enterprise Members|

If you’re short on time or looking for inspiration, you can use the Autogenerate feature located next to the text field.

• How it works: Our AI analyzes the customer’s sentiment and drafts a professional response for you.
• Control: You can use the draft as-is or edit it to ensure it perfectly matches your brand’s voice before hitting send.

Important Tip for Google Reviews

• Account Connection: To use this feature, ensure you have signed in via the Google Sign-In option in your account settings and granted the necessary permissions to manage your business listings.